All products sold www.PureGear.in are properly checked and tested by the quality control team and guaranteed to be genuine and in new condition.

All products are protected under 7 Days product replacement (no refund in any condition) policy in case the product has a manufacturing defect only and if it is in unused conditions in the original packaging and with all paperwork (this includes invoice) and accessories. The replaced product will be delivered within 7-10 working days.

“New and unused” means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

A product will not be replaced under the following circumstances:

Any damage caused by the user.
The customer is not happy with the look of a defect-free product.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at novusmotocare@gmail.com.

You can always contact us for any return question at novusmotocare@gmail.com or call us at +91 8286040725

You can Reach out to us on Instagram @PureGear